About Us

Last Updated: 18 August 2026

THRYL Shop is the physical merchandise e-commerce storefront operated by Glazer Labs Private Limited.

Company Background

Glazer Labs Private Limited is a technology and gaming-focused company building products and experiences for the gaming and esports community. THRYL Shop serves as the official merchandise storefront supporting creators, teams, events and gaming culture.

About THRYL Shop

THRYL Shop is the e-commerce merchandise storefront operated by Glazer Labs Private Limited, the company behind THRYL. Built for the gaming and esports community, THRYL Shop brings together merchandise connected with gaming, esports, creators, teams and the wider gaming ecosystem.

Product Offerings

Product offerings may change from time to time depending on inventory availability, partnerships, events and promotional campaigns. Only products displayed as available on https://shop.thryl.io can be purchased through the Website.

Our Commitment

Transparent Pricing

We aim to clearly display product pricing and applicable charges before a customer completes a purchase.

Clear Product Information

We endeavour to maintain accurate product descriptions, specifications, photographs, sizing information and availability details.

Authentic Merchandise

Where products display third-party team, creator, player or brand identities, we aim to offer merchandise that Glazer Labs Private Limited is authorised or otherwise legally entitled to sell.

Intellectual Property Clarification

Merchandise featuring third-party names, logos, creator identities, team branding or other intellectual property is offered only where Glazer Labs Private Limited is authorised or otherwise legally entitled to do so.

Secure Payments

Online payments may be processed through established payment service providers, including PayU.

Customer Support

Customers can contact us regarding products, orders, payments, shipping, delivery, cancellations, returns, exchanges and refunds at support@thryl.io.

Clear Customer Policies

THRYL Shop maintains separate policies governing Privacy, Terms & Conditions, Shipping, Cancellation, Returns & Exchanges and Refunds. These policies are made available through the Website.

THRYL Shop and the THRYL Gaming Platform

THRYL operates within the gaming and esports ecosystem. THRYL Shop is specifically the physical merchandise e-commerce storefront operated by Glazer Labs Private Limited. Payments made through the merchandise checkout at shop.thryl.io relate to merchandise ordered through the Shop unless expressly stated otherwise.

Legal Entity Information

Grievance Redressal

Grievance Officer: Rishyanth Samudrala

Consumer complaints will be acknowledged within 48 hours of receipt and redressed within one month from the date of receipt in accordance with applicable e-commerce requirements.

Updates to This Page

We may update this page from time to time to reflect changes in our business, services or legal requirements.